Privacy Policy

Effective Date: 10th December 2024

Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our packaging procurement platform. Whether you're a buyer (retailer or business) or a supplier of packaging products, we are committed to safeguarding your data and ensuring transparency around how your information is handled.

1. Information We Collect

a) Account and Profile Information

Buyers: Name, company name, business address, contact details, purchasing preferences, and billing information.

Suppliers: Company name, business contact details, product categories, and financial details for payment processing.

b) Transaction Information

We collect details such as orders placed, products purchased, invoicing, and payment records to facilitate the procurement process.

c) Usage Information

Includes pages viewed, searches conducted, items added to cart, and preferences to help improve our services.

d) Device and Log Information

We collect IP addresses, browser types, OS, and security logs.

e) Cookies and Tracking Technologies

These enhance experience, analyze usage patterns, and provide relevant recommendations.

2. How We Use Your Information

Facilitating platform functionality and secure transactions.
Providing personalized product recommendations.
Sending notifications, updates, and customer support messages.
Improving platform performance and analytics.
Ensuring legal compliance and fraud protection.

3. Sharing Your Information

Business Partners: Payment processors, marketing, analytics.
Buyers & Suppliers: Shared when needed for transactions.
Legal Requirements: Shared when required by authorities.
Business Transfers: During mergers or acquisitions.

4. Data Security

We use encryption, secure servers, and access controls to protect your data, though no system can guarantee complete security.

5. Your Rights and Choices

Request access to your data
Correct inaccurate information
Request deletion where legally allowed
Opt-out of marketing communications

To exercise these rights, contact us at:
Email: [email protected]

6. Data Retention

We retain data only as long as necessary for legal, operational, or business needs.

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our platform.

8. Updates to this Privacy Policy

We may update this policy based on legal, technical, or business changes.

9. Contact Us

Email: [email protected]

Address: A-10, Mongolpuri Industrial Area, Phase II, Pocket A, New Delhi, India, 110034